We collect certain data from you directly, like information you enter yourself, data about your participation in activities, and data from third-party platforms you connect with GroKool. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using.
We may collect different data from or about you depending on how you use the platform and services. Below are some examples to help you better understand the data we collect.
When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including:
In order to use certain features (like joining an activity), you need to create a user account. When you create or update your account, we collect and store the data you provide, like your email address, password, gender, date of birth, grade in school, institutions and associations you are part of, your interests, and assign you a unique identifying number (“Account Data”).
You can also choose to provide profile information like a photo, headline, summary, or other data. Your Profile Data will be publicly viewable by others.
You can also choose to get verified using our integration with Checkr, Inc. which will run and provide the results of a SSN Trace, Sex Offender Registry & Global Watchlist Search, National Criminal Search, multiple County Criminal Searches, and Education Verification. For security, GroKool does not collect or store user verification data.
Parts of the Services let you connect, interact, meet, and share content with other users or publicly, including by posting reviews on an activity page, asking or answering questions, sending messages to learners or coaches, or posting photos or other work you upload. Such shared content may be publicly viewable by others depending on where it is posted.
When you join and participate in activities, we collect certain data including which activities, discussions, assignments, quizzes, and projects you've started and completed; your scores and points, your exchanges with coaches, other learners and parents / guardians; and other items submitted to satisfy activity requirements.
|Learner Payment Data||
If you make purchases, we collect certain data about your purchase (such as your name and zip code) as necessary to process your order. You must provide certain payment and billing data directly to our payment processing partners, including your name, credit card or debit card or bank account information, billing address, and zip code. For security, GroKool does not collect or store sensitive cardholder data, such as full credit card numbers or debit card numbers or bank account information or card authentication data.
|Coach Payment Data||
|Data About Your Accounts on Other Services||
We may obtain certain information through your social media or other online accounts if they are connected to your GroKool account. If you login to GroKool via Google, Facebook, or LinkedIn or another third-party platform or service, we ask for your permission to access certain information about that other account. For example, depending on the platform or service we may collect your name, profile picture, account ID number, login email address, location, physical location of your access devices, gender, birthday, and list of friends or contacts.
Those platforms and services make information available to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us.
If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.
|Sweepstakes, Promotions, and Surveys||
|Communications and Support||
The data listed above is stored by us and associated with your account.
When you access the Services (including browsing activities), we collect certain data by automated means, including:
Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types (“System Data”).
Usage statistics about your interactions with the Services, including activities accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, and other data regarding your use of the Services (“Usage Data”).
|Approximate Geographic Data||
An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address.
The data listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your account.
We use tools like cookies, web beacons, analytics services, and advertising providers to gather the data listed above. Some of these tools offer you the ability to opt out of data collection.
GroKool uses the following types of cookies:
Some of the third-party partners who provide certain features on our site may also use Local Storage Objects (also known as flash cookies or LSOs) to collect and store data.
We use third-party browser and mobile analytics services like Google Analytics on the platform and services. These services use Data Collection Tools to help us analyze your use of the Services, including information like the third-party website you arrive from, how often you visit, events within the platform and services, usage and performance data, and where the application was downloaded from. We use this data to improve the platform and services, better understand how the platform and services perform on different devices, and provide information that may be of interest to you.
We use third-party advertising services like Google's ad services, Facebook, Twitter, Nextdoor and other ad networks and ad servers to deliver advertising about our platform and services on other websites and applications you use. The ads may be based on things we know about you, like your Usage Data and System Data (as detailed in Section 1), and things that these ad service providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services, and may be tailored to your interests.
Depending on the types of advertising services we use, they may place cookies or other tracking technologies on your computer, phone, or other device to collect data about your use of our platform and services, and may access those tracking technologies in order to serve these tailored advertisements to you. To help deliver tailored advertising, we may provide these service providers with a hashed, anonymized version of your email address (in a non-human-readable form) and content that you share publicly on the Services.
When using mobile applications, you may also receive tailored in-app advertisements. Apple iOS, Android OS, and Microsoft Windows each provide their own instructions on how to control in-app tailored advertising. For other devices and operating systems, you should review your privacy settings or contact your platform operator.
We use your data to do things like provide our platform and services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our platform and services, analyze how people use our platform and services, serve personalized advertising, and as required by law or necessary for safety and integrity.
We use the data we collect through your use of the Services to:
We share certain data about you with coaches, learners, parents / guardians and companies performing services for us, our business partners, analytics and data enrichment providers, your social media providers, companies helping us run promotions and surveys, and advertising companies who help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent.
We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it's important to protect your password and to contact us if you suspect any unauthorized access to your account.
GroKool takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and GroKool, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact support@GroKool.com with any concerns.
You have certain rights around the use of your data, including the ability to opt out of promotional emails, cookies, and collection of your data by certain analytics providers. You can update or terminate your account from within our Services, and can also contact us for individual rights requests about your personal data. Parents who believe we've unintentionally collected personal data about their underage child should contact us for help deleting that information.
You can choose not to provide certain data to us, but you may not be able to use certain features of the Services.
You can access and update your personal data that GroKool collects and maintains as follows:
We recognize the privacy interests of children and encourage parents and guardians to take an active role in their children's online activities and interests. Children under 13 in the United States (or under 16 in the European Economic Area) should use the platform and services with direct supervision and oversight of their parents / guardians. If we learn that we've collected personal data from a child under those ages without their parent's / guardian's co-ownership, we will take reasonable steps to delete it.
Parents who believe that GroKool may have collected personal data from a child under those ages without their co-ownership can submit a request that it be removed to privacy@GroKool.com.
If you live in California, you have certain rights to request information. Users outside of the United States should note that we transfer data to the US and other areas outside of the European Economic Area.
If you are a California resident, you have the right to request certain details about what personal information we share with third parties for those third parties direct marketing purposes. To submit your request, send an email to privacy@GroKool.com with the phrase “California Shine the Light” and include your mailing address, state of residence, and email address.
Since the internet industry is still working on Do Not Track standards, solutions, and implementations, we do not currently recognize or respond to browser-initiated Do Not Track signals.
GroKool, Inc. is headquartered in Illinois, and in order to provide the Services to you we must transfer your data to the United States and process it there. By visiting or using our Services, you consent to storage of your data on servers located in the United States. If you are using the Services from outside the United States, you consent to the transfer, storage, and processing of your data in and to the United States or other countries. Specifically, personal data collected in Switzerland and the European Economic Area (“EEA”) is transferred and stored outside those areas.
That data is also processed outside of Switzerland and the EEA by our GroKool group companies, or our service providers, including to process transactions, facilitate payments, and provide support services as described in Section 4. We have entered into data processing agreements with our service providers that restrict and regulate their processing of your data on our behalf. By submitting your data or using our Services, you consent to this transfer, storage, and processing by GroKool and its processors.
When we make a material change to this policy, we'll notify users via email, in-product notice, or another mechanism required by law. Changes become effective the day they're posted. Please contact us via email or postal mail with any questions, concerns, or disputes.
Cookies are small text files stored by your browser as you browse the internet. They can be used to collect, store, and share data about your activities across websites, including on GroKool. Cookies also allow us to remember things about your visits to GroKool, like your preferred language, and to make the site easier to use.
We use both session cookies, which expire after a short time or when you close your browser, and persistent cookies, which remain stored in your browser for a set period of time. We use session cookies to identify you during a single browsing session, like when you log into GroKool. We use persistent cookies where we need to identify you over a longer period, like when you request that we keep you signed in.
|Authentication and security||
• To log you into GroKool
For example, cookies help authenticate your access to GroKool and prevent unauthorized parties from accessing your accounts.
• To remember data about your browser and your preferences
For example, cookies help us remember your preferred language or the country you're in, so we can provide content in your preferred language without asking each time you visit.
|Analytics and research||
• To help us improve and understand how people use GroKool
For example, cookies help us test different versions of GroKool to see which features or content users prefer, web beacons help us determine which email messages are opened, and cookies help us see how you interact with GroKool, like the links you click on.
You can opt out of some of these services through tools like the Google Analytics Opt-out Browser Add-on.
• To customize GroKool with more relevant content
For example, cookies help us show a personalized list of recommended activities on the homepage.
• To provide you with more relevant advertising
To learn more about targeting and advertising cookies and how you can opt out, visit www.allaboutcookies.org/manage-cookies/index.html, or if you're located in the European Union, visit the Your Online Choices site.
Please note that where advertising technology is integrated into the Services, you may still receive advertising on other websites and applications, but it will not be tailored to your interests.
When using mobile applications you may also receive tailored in-app advertisements. Apple iOS, Android OS, and Microsoft Windows each provide its own instructions on how to control in-app tailored advertising. For other devices and operating systems, you should review your privacy settings or contact your platform operator.