Driven by a purpose to make learning fun and accessible, GroKool's mission is to enable users to choose what they want to learn, who they want to learn with, who they want to learn from, how, when, and where they want to learn, and what resources they want to use to learn. The GroKool platform is designed to create an ecosystem for social learning, coaching, volunteering, teaming, venue hosting, and advertising opportunities comprising of tweens and teens, parents / guardians, young adults, empty nesters, seniors, professional coaches and tutors, corporations, after-school activity centers, toys, hobby and DIY manufacturers and retailers, community centers, parks & recreation departments, and school districts. The GroKool platform facilitates learners to group, learn and grow by finding compatible co-learners, create groups, find educators/coaches, and leverage online and physical resources to learn, share, communicate, and measure progress. We need rules to keep the platform and services safe for you, us and our learners, coaches, parents / guardians, providers and other partners. These Terms apply to all your activities on the GroKool website which is accessible through a variety of desktop, tablet and mobile devices.
If you coach an activity on the GroKool platform, you must agree to the Coach Agreement. If you are a learner (more than 13 years of age in the United States) on the GroKool platform, you must agree to the Learner Agreement. If you are the parent / guardian of a minor (less than 13 years of age in the United States) child / ward, you must agree to Parent / Guardian Agreement.
If you live in the United States or Canada, by agreeing to these Terms, you agree to resolve disputes with GroKool through binding arbitration (with very limited exceptions, not in court), and you waive certain rights to participate in class actions, as detailed in the Dispute Resolution section.
You need an account for most activities on our platform. Keep your password somewhere safe, because you're responsible for all activities associated with your account. If you suspect someone else is using your account, let us know by contacting our Support Team. You must have reached the age of consent for online services in your country (13 years of age in the United States) to use GroKool or create and supervise an account for your child / ward to use GroKool.
You need an account for most activities on our platform, including to join, participate in and pay for an activity or to submit an activity for publication. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else's account without their permission. Parents / Guardians can create and supervise an account for their child / ward who are less than the age of consent for online services (less than 13 years of age in the United States). If you contact us to request access to an account, we will not grant you such access unless you can provide us the login credential information for that account. In the event of the death of a user, the account of that user will be closed.
If you share your account login credential with someone else, you are responsible for what happens with your account and GroKool will not intervene in disputes between learners or coaches who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our Support Team. We may request some information from you to confirm that you are indeed the owner of your account.
Learners and coaches must be at least 13 years of age in the United States to create an account on GroKool and use the Services. If you are younger than the required age, you may not set up an account, but we encourage you to invite a parent or guardian to open an account and help you enroll in activities that are appropriate for you. If we discover that you have created an account without parental supervision and you are younger than the required age for consent to use online services (for example, 13 in the US), we will terminate your account. Under our Coach Agreement, you may be requested to verify your identity before you are authorized to participate in or submit an activity for publication on GroKool.
You can only use GroKool for lawful purposes. You're responsible for all the content that you post on our platform. You should keep your network requests, messages, posts, responses, reviews, questions, activities and other content you upload in line with our Trust & Safety Guidelines and the law, and respect the intellectual property rights of others. We can ban your account for repeated or major offenses. If you think someone is infringing your copyright on our platform, let us know
You may not access or use the platform and services or create an account for unlawful purposes. Your use of the platform and services and behavior on our platform must comply with applicable local or national laws or regulations of your country. You are solely responsible for the knowledge of and compliance with such laws and regulations that are applicable to you. You may not access our platform and services if you are from a territory where U.S. businesses are prohibited from engaging in business (such as Cuba, Iran, North Korea, Sudan, or Syria) or if you have been designated a Specially Designated National, Denied Person, or Denied Entity by the U.S. government.
If you are a learner or parent / guardian of a learner younger than the required age for consent to use online services (13 years of age in the United States), the platform and services enable you or your learner to connect with, join activities with, post messages, responses, reviews, questions, and post other content you upload to other learners and coaches of activities you participate in. For certain activities, the coach invites you to submit content as “discussions”, “assignments” “quizzes” or “projects”. Don't post or submit anything that is not yours. Make sure you understand all the copyright restrictions set forth in the Learner Agreement and Parent/Guardian Agreement before you submit any activity for publication on GroKool.
If you are a coach, you can join or submit activities for publication on the platform and you can also communicate with other coaches and learners who have joined the activities. In both cases, you must abide by the law and respect the rights of others: you cannot post any activity, messages, responses, reviews, questions, discussions, assignments, quizzes, projects or other content you upload that violates applicable local or national laws or regulations of your country. You are solely responsible for any activities, content, and actions you post or take via the platform and services and their consequences. Make sure you understand all the copyright restrictions set forth in the Coach Agreement before you submit any activity for publication on GroKool.
If we are put on notice that your activity or content violates the law or the rights of others (for example, if it is established that it violates intellectual property or image rights of others, or is about an illegal activity), if we discover that your content or behavior violates our Trust & Safety Guidelines, or if we believe your content or behavior is unlawful, inappropriate, or objectionable (for example if you impersonate someone else), we may remove your content from our platform. GroKool complies with copyright laws. Check out our Intellectual Property Policy for more details.
GroKool has discretion in enforcing these Terms and our Trust & Safety Guidelines. We may terminate or suspend your permission to use our platform and Services or ban your account at any time, with or without notice, for any violation of these Terms, if you fail to pay any fees when due, upon the request of law enforcement or government agencies, for extended periods of inactivity, for unexpected technical issues or problems, or if we suspect that you engage in fraudulent or illegal activities. Upon any such termination we may delete your account and content, and we may prevent you from further access to the platforms and use of our Services. Your content may still be available on the platforms even if your account is terminated or suspended. You agree that we will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our platforms and services.
If one of our coaches has published an activity that infringes your copyright or trademark rights, please let us know. Under our Coach Agreement, we require our coaches to follow the law and respect the Intellectual property rights of others. For more details on how to file a copyright or trademark infringement claim with us, see our Intellectual Property Policy.
When you host or are allowed to join an activity, you get a license from us to participate in it via the GroKool platform and services. Don't try to transfer or resell the contents in the activity in any way. We grant you a lifetime access license, except when we must disable the activity because of legal or policy reasons.
Under our Coach Agreement, when coaches publish an activity on GroKool, they grant GroKool a license to offer a license to the activity to other coaches, learners and their parents / guardians. This means that we have the right to sublicense the activity to other coaches, learners and their parents / guardians who enroll in the activity. As a learner and parent / guardian of a learner younger than the required age for consent to use online services (13 years of age in the United States), when you enroll in an activity, whether it's a free or a paid activity, you are getting from GroKool a license to view the activity via the GroKool platform and services, and GroKool is the licensor of record. Activities are licensed, and not sold, to you. This license does not give you any right to resell the activity in any manner (including by sharing account information with a purchaser or illegally downloading the activity and sharing it on torrent sites).
In legal, more complete terms, GroKool grants you (as a coach, learner and parent / guardian of a learner younger than the required age for consent to use online services) a limited, non-exclusive, non-transferable license to access and view the activities and associated content for which you have paid all required fees, solely for your personal, non- commercial, learning and coaching purposes through the platform and services, in accordance with these Terms and any conditions or restrictions associated with a particular activity or feature of our platform and services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any activity unless we give you explicit permission to do so in a written agreement signed by a GroKool authorized representative. This also applies to content you can access via any of our APIs.
We generally give a lifetime access license to our coaches, learners and parents / guardians for learners younger than the required age for consent to use online services, when they host or are allowed to join an activity. However, we reserve the right to revoke any license to access and use activities at any point in time in the event where we decide or are obligated to disable access to an activity due to legal or policy reasons, for example, if the activity you enrolled in is the object of a copyright complaint, or if we determine its content violates our Trust & Safety Guidelines. The lifetime access is not applicable to add-on features and services associated with an activity, for example translation captions of activities may be disabled by coaches at any time, and a coach may decide at any time to no longer provide teaching assistance or Q&A services in association with an activity. To be clear, the lifetime access is to the activity content but not to the coach or other co-learners.
Coaches may not grant licenses to their activities to learners directly and any such direct license shall be null and void and a violation of these Terms.
When you make a payment, you agree to use a valid payment method. If you aren't happy with your activity, GroKool offers a 7-day refund or credit for most activity purchases.
We regularly run promotions and sales for our activities and certain activities are only available at discounted prices for a set period of time. The price applicable to an activity will be the price at the time you complete your purchase of the activity (at checkout). Any price offered for a particular activity may also be different when you are logged into your account from the price available to users who aren't registered or logged in, because some of our promotions are available to new users only.
If you are logged into your account, the listed currency you see is based on your location when you created your account. If you are not logged into your account, the price currency is based on the country where you are located. We do not enable users to see pricing in other currencies.
If you are a learner or parent / guardian of a learner younger than the required age for consent to use online services (13 years of age in the United States) located in a country where use and sales tax, goods and services tax, or value added tax is applicable to consumer sales, we are responsible for collecting and remitting that tax to the proper tax authorities. In certain countries, the price you see may include such taxes.
When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the activity you are enrolling in, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any activity for which we have not received adequate payments.
In some cases, we may issue credits to your account. These credits will be automatically applied towards your next activity purchase on our website. Credits may expire if not used within the specified period, and have no cash value.
If the activity you purchased is not what you were expecting, you can request, within 7 days of your purchase of the activity, that GroKool credit/refund your account. We reserve the right to apply a credit or a refund, at our discretion, depending on capabilities of our payment processing partners or the platform from which you purchased your activity (website, mobile or TV app). No credit or refund is due to you if you request it after the 7-day guarantee time limit has passed.
To request a credit/refund, follow the steps here. As detailed in the Coach Agreement, coaches agree that learners have the right to receive these credits or refunds.
At our discretion, if we believe you are abusing our credit/refund policy, we reserve the right to ban your account and to restrict all future use of the Services. If we ban your account or disable your access to a activity due to your violation of these Terms or our Trust & Safety Guidelines, you will not be eligible to receive any credit or refund.
You retain ownership of content you post to our platform, including your activities. We're allowed to share your content with anyone through any media, including promoting it via advertising on other websites.
The content you post as a learner, coach or parent / guardian (including activities) remains yours. By posting activities and other content, you allow GroKool to reuse and share it but you do not lose any ownership rights you may have over your content. If you are a coach, be sure to understand the activity licensing terms that are detailed in the Coach Agreement.
When you post comments, questions, reviews, and when you submit to us ideas and suggestions for new features or improvements, you authorize GroKool to use and share this content with anyone, distribute it and promote it on any platform and in any media, and to make modifications or edits to it as we see fit. In legal language, by submitting or posting content on or through the platforms, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your content in any and all media or distribution methods (existing now or later developed). This includes making your content available to other companies, organizations, or individuals who partner with GroKool for the syndication, broadcast, distribution, or publication of content on other media. You represent and warrant that you have all the rights, power, and authority necessary to authorize us to use any content that you submit. You also agree to all such uses of your content with no compensation paid to you.
Anyone can use GroKool to create and publish activities and we enable coaches, learners, and parents / guardians to interact for coaching and learning. Like other platforms where people can post content and interact, some things can go wrong, and you use GroKool at your own risk
GroKool enables anyone anywhere to create and share learning activities. Our platform model means we do not review or edit the activities for legal issues, and we are not in a position to determine the legality of activity content. We do not exercise any editorial control over the activities that are available on the platform and, as such, do not guarantee in any manner the reliability, validity, accuracy or truthfulness of the activities. If you join an activity, you rely on any information provided by the participating coaches, learners, and parents / guardians at your own risk.
By using the platform, you may be exposed to content and interactions that you consider offensive, indecent, or objectionable. GroKool has no responsibility to keep such content and interactions from you and no liability for your access or participation in any activity, to the extent permissible under applicable law. This also applies to any activities relating to health, wellness and physical exercise. You acknowledge the inherent risks and dangers in the strenuous nature of these types of activities, and by participating in such activities, you choose to assume those risks voluntarily, including risk of illness, bodily injury, disability, or death. You assume full responsibility for the choices you make before, during and after your participation in an activity.
When you interact directly with other coaches, learners, and parents / guardians, you must be careful about the types of personal information that you share. We do not control what learners, parents / guardians, and coaches do with the information they obtain from other users on the platform. You should not share your email or other personal information about you for your safety.
We do not hire or employ coaches nor are we responsible or liable for any interactions involved between coaches, learners, and parents / guardians. We are not liable for disputes, claims, losses, injuries, or damage of any kind that might arise out of or relate to the conduct of coaches or learners.
When you use our platform, you will find links to other websites that we don't own or control. We are not responsible for the content or any other aspect of these third-party sites, including their collection of information about you. You should also read their terms and conditions and privacy policies.
We own the GroKool platform and services, including the website, present or future apps and services, and things like our logos, API, code, and content created by our employees. You can't tamper with those or use them without authorization.
All right, title, and interest in and to the GroKool platform and services, including our website, our existing or future applications, our APIs, databases, and the content our employees or partners submit or provide through our services (but excluding content provided by coaches, learners, and parents / guardians) are and will remain the exclusive property of GroKool and its licensors. Our platforms and services are protected by copyright, trademark, and other laws of both the United States and foreign countries. Nothing gives you a right to use the GroKool name or any of the GroKool trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding GroKool or the services is entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.
You may not do any of the following while accessing or using the GroKool platform and services:
These Terms are like any other contract, and they have boring but important legal terms that protect us from the countless things that could happen and that clarify the legal relationship between us and you.
You agree that by registering, accessing or using our platform and services, you are agreeing to enter into a legally binding contract with GroKool. If you do not agree to these Terms, do not register, access, or otherwise use any of our platform and services.
If you are a coach accepting these Terms and using our Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so.
Any version of these Terms in a language other than English is provided for convenience and you understand and agree that the English language will control if there is any conflict
If any part of these Terms is found to be invalid or unenforceable by applicable law, then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms will continue in effect.
Even if we are delayed in exercising our rights or fail to exercise a right in one case, it doesn't mean we waive our rights under these Terms, and we may decide to enforce them in the future. If we decide to waive any of our rights in a particular instance, it doesn't mean we waive our rights generally or in the future.
The following sections shall survive the expiration or termination of these Terms: Sections 2 (Content and Behavior Rules), 5 (GroKool's Rights to Content You Post), 6 (Using GroKool at Your Own Risk), 7 (GroKool's Rights), 8 (Miscellaneous Legal Terms), and 9 (Dispute Resolution).
It may happen that our platform is down, either for planned maintenance or because something goes down with the site. It may happen that one of our coaches is making misleading statements or inappropriate interactions in their activity. It may also happen that we encounter security issues. These are just examples. You accept that you will not have any reactivity against us in any of these types of cases where things don't work out right. In legal, more complete language,the Services and their content are provided on an “as is” and “as available” basis. We (and our affiliates, suppliers, partners, and agents) make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the services or their content and interactions, and expressly disclaim any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We (and our affiliates, suppliers, partners, and agents) make no warranty that you will obtain specific results from use of the Services. Your use of the Services (including any content) is entirely at your own risk. Some jurisdictions don't allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
We may decide to cease making available certain features of the platform and services at any time and for any reason. Under no circumstances will GroKool or its affiliates, suppliers, partners or agents be held liable for any damages due to such interruptions or lack of availability of such features.
We are not responsible for delay or failure of our performance of any of the platform and services caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or government restrictions.
There are risks inherent into using our platform and services, for example, if you enroll in a health and wellness activity like yoga, and you injure yourself. You fully accept these risks and you agree that you will have no reactivity to seek damages against even if you suffer loss or damage from using our platform and Services. In legal, more complete language,to the extent permitted by law, we (and our group companies, suppliers, partners, and agents) will not be liable for any indirect, incidental, punitive, or consequential damages (including loss of data, revenue, profits, or business opportunities, or personal injury or death), whether arising in contract, warranty, tort, product liability, or otherwise, and even if we've been advised of the possibility of damages in advance. Our liability (and the liability of each of our group companies, suppliers, partners, and agents) to you or any third parties under any circumstance is limited to the greater of one hundred dollars ($100) or the amount you have paid us in the twelve (12) months before the event giving rise to your claims. Some jurisdictions don't allow the exclusion or limitation of liability for consequential or incidental damages, so some of the above may not apply to you.
If you behave in a way that gets us in legal trouble, we may exercise legal reactivity against you. You agree to indemnify, defend (if we so request), and hold harmless GroKool, our group companies, and their officers, directors, suppliers, partners, and agents from an against any third-party claims, demands, losses, damages, or expenses (including reasonable attorney fees) arising from (a) the content you post or submit, (b) your use of the Services (c) your violation of these Terms, or (d) your violation of any rights of a third party. Your indemnification obligation will survive the termination of these Terms and your use of the Services.
These Terms are governed by the laws of the State of Illinois, USA without reference to its choice or conflicts of law principles. Where the “Dispute Resolution” section below does not apply, you and we consent to the exclusive jurisdiction and venue of federal and state courts in Chicago, Illinois, USA.
No action, regardless of form, arising out of or relating to this Agreement may be brought by either party more than one (1) year after the cause of action has accrued.
Any notice or other communication to be given hereunder will be in writing and given by registered or certified mail return receipt requested, or email (by us to the email associated with your account or by you to notices@GroKool.com).
You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.
You may not assign or transfer these Terms (or the rights and licenses granted under them). For example, if you registered an account as an employee of a company, your account cannot be transferred to another employee. We may assign these Terms (or the rights and licenses granted under them) to another company or person without restriction. Nothing in these Terms confers any right, benefit, or remedy on any third-party person or entity. You agree that your account is non-transferable and that all rights to your account and other rights under these Terms terminate upon your death.
If there's a dispute, our Support Team is happy to help resolve the issue. If that doesn't work and you live in the United States or Canada, your options are to go to small claims court or bring a claim in binding arbitration; you may not bring that claim in another court or participate in a non-individual class action claim against us.
This Dispute Resolution section applies only if you live in the United States or Canada.Most disputes can be resolved, so before bringing a formal legal case, please first try contacting our Support Team.
Either of us can bring a claim in small claims court in (a) Chicago, Illinois, (b) the county where you live, or (c) another place we both agree on, as long as it qualifies to be brought in that court.
If we can't resolve our dispute amicably, you and GroKool agree to resolve any claims related to these Terms (or our other legal terms) through final and binding arbitration, regardless of the type of claim or legal theory. If one of us brings a claim in court that should be arbitrated and the other party refuses to arbitrate it, the other party can ask a court to force us both to go to arbitration (compel arbitration). Either of us can also ask a court to halt a court proceeding while an arbitration proceeding is ongoing.
Any disputes that involve a claim of less than $10,000 USD must be resolved exclusively through binding non-appearance-based arbitration. A party electing arbitration must initiate proceedings by filing an arbitration demand with the American Arbitration Association (AAA). The arbitration proceedings shall be governed by the AAA Commercial Arbitration Rules, Consumer Due Process Protocol, and Supplementary Procedures for Resolution of Consumer-Related Disputes. You and we agree that the following rules will apply to the proceedings: (a) the arbitration will be conducted by telephone, online, or based solely on written submissions (at the choice of the party seeking relief); (b) the arbitration must not involve any personal appearance by the parties or witnesses (unless we and you agree otherwise); and (c) any judgment on the arbitrator's rendered award may be entered in any court with competent jurisdiction. Disputes that involve a claim of more than $10,000 USD must be resolved per the AAA's rules about whether the arbitration hearing has to be in-person.
We both agree that we can each only bring claims against the other on an individual basis. This means: (a) neither of us can bring a claim as a plaintiff or class member in a class action, consolidated action, or representative action; (b) an arbitrator can't combine multiple people's claims into a single case (or preside over any consolidated, class, or representative action); and (c) an arbitrator's decision or award in one person's case can only impact that user, not other users, and can't be used to decide other users disputes. If a court decides that this “No class actions” clause isn't enforceable or valid, then this “Dispute Resolution” section will be null and void, but the rest of the Terms will still apply.
Our rights and obligations under this arbitration provision shall inure to the benefit of the consumer reporting agency regardless of whether the consumer reporting agency is named as a co-defendant with us or named individually in a claim that would otherwise be subject to this arbitration provision if brought against us.
Notwithstanding the “Updating these Terms” section below, if GroKool changes this “Dispute Resolution” section after the date you last indicated acceptance to these Terms, you may reject any such change by providing GroKool written notice of such rejection by mail or hand delivery to: GroKool, Inc. Attn: Legal, 817 E. Ogden Ave. #3700, Lisle IL 60532, or by email from the email address associated with your Account to: notices@GroKool.com, within 30 days of the date such change became effective, as indicated by the "last updated on" language above. To be effective, the notice must include your full name and clearly indicate your intent to reject changes to this “Dispute Resolution” section. By rejecting changes, you are agreeing that you will arbitrate any dispute between you and GroKool in accordance with the provisions of this “Dispute Resolution” section as of the date you last indicated acceptance to these Terms.
From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and GroKool reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.
Your continued use of our platform and services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.
The best way to get in touch with us is to contact our Support Team. We'd love to hear your questions, concerns, and feedback about our Services
Thanks for joining us to group, coach and learn, and grow. Best!